grand-meadow

Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

Name and contact information when you submit inquiries through our forms
Email addresses for communication and service delivery
Service preferences and order details
Technical information such as IP addresses and browser types through standard web server logs
Cookie data as described in our Cookie Policy

How We Use Your Information

We use collected information for the following purposes:

Responding to your inquiries and service requests
Processing and fulfilling orders
Communicating about our services and products
Improving our website and services
Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit forms or accept cookies
Contractual necessity when fulfilling service agreements
Legitimate business interests in operating and improving our services
Legal compliance requirements

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

With service providers who assist in our operations, under strict confidentiality agreements
When required by law or to protect our legal rights
With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under applicable data protection laws, you have the following rights:

Right to access your personal data
Right to rectify inaccurate data
Right to erasure under certain conditions
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise these rights, please contact us at [email protected]

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Getreidegasse 47, 5020 Salzburg, Austria